golden ember guarantee
It is our mission to ensure that our guests are 100% satisfied with everything we do, we guarantee to make you feel beautiful inside and out. If you are not satisfied with our services, please let us know within 7 days of your service. We will do everything in our power to make it right and ensure you are absolutely delighted with the result. If you ever have any questions or concerns about our work, please call us right away. We will gladly make the necessary adjustments. Because we want you to love your hair, we currently do not offer monetary refunds, only redos.
We recognize that clients are not looking for just another appointment but rather a certain look. The nature of our business may now require multiple steps to achieve a specific outcome, so we’ve decided to charge include what your hair needs in our sessions. This allows our stylists to use the best techniques, most innovative treatments, and have creative freedom to deliver the results you want without additional charges for every. little. thing.
With all-inclusive rates, we are gratuity-free and we only work one-on-one with our clients - no double booking!
that's what we do here.
Our rates are stylist-specific, and we have rates for every budget. When pricing is transparent and all-inclusive, you can relax knowing we won't be tacking add-on charges to your bill.
Our stylists are in full control of their schedule, client base and techniques they offer. This encourages a workplace where we’re excited to be here and work together to give our clients the best possible experience.