In order to better serve all of our clients, our time is carefully mapped out. It is because of this that 48 hour notice must be given to reschedule or cancel, or 50% of your session total will be collected. For no-shows or same day cancellations, we reserve the right to charge in full and you may be required to make a deposit for future scheduled sessions.
At any time we may have clients waiting on our cancellation list for appointments. Given this demand, we have to enforce our cancellation policy to protect our stylists. All of our stylists make a living through taking care of clients in their chair. If a session is missed with little notice or does not show up, this leaves no opportunity for the stylist to schedule another session in your reserved time and it forfeits their income.
We require a credit card on file to reserve your time with us.